Similarly, Legal Aid Chicago`s Complaint Procedure Form is available to anyone who has been denied the Service by Legal Aid Chicago and to any customer who has a complaint about how the Service was provided. (Available here in Spanish) (Available here in Polish) If you would like to contact Legal Aid Chicago for any other reason about the services available, we would love to hear from you by filling out the form on the CONTACT page. There are many legal aid programs that do not receive money from the Legal Services Society (LSC). We can only accept complaints about an LSC Fellow. Any legal aid organization that receives funding from LSC is an independent, not-for-profit corporation. Please note that there is no right or other right to legal counsel and LSC cannot force its fellows to take a specific case or action. If you have a complaint: (1) regarding a refusal of support from CVLAS – such as a rejection due to financial ineligibility, regulation or priorities; or (2) you may make a complaint about the manner or quality of the legal assistance you have received from CVLAS. If you decide to file a complaint with LSC, your complaint must be made in writing. LSC does not accept telephone complaints. You can write a letter explaining the situation that you believe indicates a violation of the law or the regulations of the CSA. You can send your letter to LSC by post, email or via the form on this page.
The decision of the Chairman of the Management Board shall be final if the complaint concerns: a person who is not financially eligible for services; a request for assistance prohibited by federal law; a request for assistance outside the programme priorities set by the SLS Board of Directors. Statewide Legal Services of Connecticut (SLS) is committed to providing high quality legal services and is accountable to those we seek to serve. Anyone who feels that they have been improperly denied services or who is not satisfied with the support provided by SLS can speak to a supervisor. If the person is still dissatisfied after talking to a supervisor, they can talk to the general manager. Your complaint must include your name, address and telephone number, and must be signed and dated. Your complaint should explain why you believe you have been wrongly denied a service or why you are not satisfied with the manner or quality of legal aid received. LSC is subject to the Freedom of Information Act, which means that your complaint and possibly your identity can be made public. You can request confidentiality; However, we cannot guarantee that your identity will never be discovered. We will often ask a complainant to sign a power of attorney to give us permission to disclose their identity to the fellow as a complainant. If you are a client or candidate of the Fellow, the issuance of the Power of Attorney requires your permission for the program to provide LSC with all the information it has regarding your application or case. For more information on the Complaints Policy, please visit our website. If the Action of the Executive Director does not address your complaint, you may lodge a complaint with the CVLAS Board of Appeal.
The Board of Appeal is composed of lawyers and client members of the Cvlas Management Board. Your complaint must be submitted in writing and sent or faxed to the following address: Grievance Board, Central Virginia Legal Aid Society, P.O. Box 12206, Richmond, VA. 23241, (Fax) 804-649-8794. For assistance, please contact: Statewide Legal Services of Connecticut, Inc. The submission of a complaint directly to the fellow is required by law. If you file a complaint with LSC without going through the recipient grievance process, we will likely ask you to complete this process first because: 1290 Silas Deane Highway Wethersfield, Connecticut 06109 3. If your complaint at this level is not resolved to your satisfaction within 30 days, or if your complaint concerns the Director of the Community Legal Services Program, you may request a review of your complaint from the Program Manager of Legal Aid at Work. You can file an oral complaint by calling (415) 864-8848. You may also send a written complaint to the following address: Community Legal Services Program, Legal Aid at Work, 180 Montgomery Street, Suite 600, San Francisco, CA, 94104.
If you have a complaint about a refusal of cvlas assistance, you have the opportunity to consult the Executive Director, who will promptly investigate your complaint and take appropriate action if necessary. If the person is not satisfied with the decision of the Executive Director, he or she may contact the Chairman of the Board of Directors of SLS. Filing a complaint is a serious step, and false accusations can lead to a civil lawsuit brought by a person who believes he or she has been wrongly accused. If you file a complaint, you have the following rights: Telephone: 860-344-8096 Ext. 3007, 3017 Fax: 860-563-3518 Email: contactsls@slsct.org If you believe that an LSC Fellow or a person employed by an LSC Scholar has violated the LSC Act or related rules and regulations, you may file a complaint with LSC. If you believe that an LSC Fellow has committed waste, fraud or abuse, you must file a complaint directly with the LSC Inspector General`s Office. The Board of Appeal shall offer you the opportunity for an immediate hearing before the Committee. At the hearing, you may be accompanied by another person and make oral and written statements.
During the oral proceedings, you will make a brief oral statement that CVLAS will register CVLAS` appeal file in accordance with 45 C.F.R. §1621.3(b)(3). The Board of Appeal will examine your complaint and take appropriate action if necessary. The recipient`s lawyers will work hard to understand your concerns and respond to them in a professional manner. Legal Aid Chicago`s client compliment form is available to anyone who wants to tell a positive story about their experience with Legal Aid Chicago. These testimonials help us better tell the success story of Legal Aid Chicago. 1. If you have a complaint about a lawyer or employee of the CLSP, you may contact the Director of the Community Legal Services Program to file your complaint orally or in writing. (If your complaint is filed orally, you can then ask the program director to summarize your concerns in writing and provide you with a copy of that summary.) Complaint topics may include, but are not limited to, communication issues, such as an employee`s failure to return your calls or a lawyer`s failure to accept or permanently perform a task for you. You can file a complaint with the Director General of the CVLAS.
Your complaint must be submitted in writing and addressed or faxed to the following address: Executive Director, Central Virginia Legal Aid Society, P.O. Box 12206, Richmond, VA. 23241, (Fax) 804-649-8794. If you have a disability and believe that the recipient has not considered your disability, you must file a complaint with the U.S. Department of Justice or your state human rights agency. 2. The Program Director will facilitate, if possible, a mutually acceptable solution. Resolution efforts may include functioning as a link between you and the person you complained about. The Program Director acts as a neutral party in the conduct of these discussions. Each year, LSC Fellows represent hundreds of thousands of clients. In addition, hundreds of thousands of people are turning to them for help. Sometimes a client or candidate is not satisfied, but there is nothing the fellow can continue to do.
If the Board of Appeal`s action does not satisfy your complaint, you may file a complaint with Legal Services Corporation, 3333 K Street, N.W., Washington, D.C. 20007. Please speak to the managing lawyer about any concerns or questions. You can call the managing lawyer at the phone number. The Department of Civil Rights enforces civil rights laws in a variety of contexts. You can use the information on this page to find the appropriate way to file a complaint or report a possible violation of civil rights. If you are unsure of the appropriate service for your complaint, you may contact the Civil Rights Division at (888) 736-5551 or (202) 514-3847. 4. Within 60 days of receiving the complaint, the Senior Program Officer of Legal Aid at Work will complete his investigation and notify you in writing that he/she will:.